free

Online Dental CE

Earn live, interactive and self-study dental continuing education credits

Telephone Techniques to Awe and Inspire Your Patients 
Presenter: Sally McKenzie
Credits:  1 CEU Release Date: 8/15/12
CE Supporter: Practice Management   Reviewed: 2019     Expiration Date: 8/15/22

Telephone scheduling requires skill, professionalism, confidence, and finesse- not necessarily qualities that anyone off the street will just walk in with. Patients cannot hear facial expression. They form a picture of the person answering and an opinion of the professionalism of the practice based exclusively on the quality of that phone conversation.
Upon completion of this webinar, the student will be able to: understand how having a prepared presentation and developing communication objectives contributes positively toward getting the patient into the office.   ( disclaimer, bio and commercial disclosure )

Class Activity
This class is not available for mobile devices.
Additional On-Demand CE from Practice Management
Today's Webinar(s)
Making a Great First Impression Every Single Time
8:30 PM ET | 5:30 PM PT
Reserve Seat
viva_VLmobile calendar
Product Library
Use the dropdown to view products for a company.
Company Filter:
x

REQUEST FORM


Your Name
Your Phone
Zip Code
Country
Your Email
I would like to request:
  •  In-office demo
  •  In-office Lunch & Learn (CEU)
  •  Product brochures
  •  Product samples (if applicable)
  •  Clinical research and literature
Additional Comments
Please answer =