|Presenter: Michelle Hurlbutt, RDH, MSDH|
|Credits: 1 CEU||Release Date: 5/30/2013|
|CE Supporter: 3M||Reviewed: 2017 Expiration Date: 5/30/20|
The average dental clinician may perform as many as 60,000 patient encounters during a career. Until recently, the relationship of communication skills to important outcomes was not well known. New communication approaches have been developed that will increase the likelihood of patient adherence to preventive and therapeutic recommendations. This CE webinar is designed to introduce the dental professional to effective communication strategies that will ultimately lead to increased patient adherence as well as to elicit positive patient behavior change.