free Online Dental CE

Dental continuing education for dentists, hygienists, assistants and staff

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Welcome to the Classroom
Scripting WOW Customer Service 
Presenter: Sally McKenzie
Credits:  1 CEU Release Date: 12/7/16
CE Supporter: Practice Management   Expiration Date: 12/7/19

The language we use can have a huge impact on how the patient perceives the practice, the doctor and the service provided. Impressions are formed within seconds from the patient’s first call, to the dental assistant seating the patient, to the hygienist explaining what’s going to happen to the dentist establishing trust.
Learn how to make your first impression be the best it can be and preserving that WOW impression every time.   ( disclaimer, bio and commercial disclosure )

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Predictable Clinical Excellence in Anterior and Posterior Composite Resin Restorations
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Best Practices and Simple Solutions in Sterilization
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Epinephrine in Dentistry: Clinical and Safety Considerations
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Resin Infiltration for Interproximal and Smooth Surface Lesions
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Anatomically Driven Biologic Endodontics
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Glass Ionomers - Essential for Optimal Restorative Dentistry
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The Digital Restoration - Hold the Mill
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Step by Step: Utilizing Fluoride Vanish for Optimum Oral Health
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General Principles in Implant Therapy
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Regenerative Restorative Dentistry: The Quest to “Heal and Seal” Damaged Tooth Structure
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Demystifying the Myths and Facts Behind Adhesive Cementation
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Little Known Secret Techniques to Open Anyone's Mouth
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Becoming a Digital Orthodontist - Top 10 Social Media & Digital Marketing Tips
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The Clinical Issue: Packaging Dental Instruments for Sterilization
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Infection Control for Dental Technology Equipment
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Improving Class II Restorative Outcomes
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Predictable Clinical Excellence in Anterior and Posterior Composite Resin Restorations
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What You Need to Know about Sexual Harassment in the Workplace
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Success with Cold Single-Cone Technique
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Ouch that Hurts - Dental Sensitivity in Daily Practice
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Fluoride Varnish and Risk Assessment: Are you Practicing Traditional Dentistry or Evidence-Based Patient Care
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New Technology Solves Main Issue with Single-Bottle Adhesives
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Innovative Dental Implant Design for Immediate Loading and Greater Initial Stability
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Secrets to Improving Endodontic Access
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Beautiful and Functional Restorations Using Injectable Composite
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Meth Mouth: A State of Decay
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The Changing Landscape of Crown and Bridge
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8 Steps to Solid Fees
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Mouth Rinses - Lotions or Potions
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An Alternative to Prescribing Opioids
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The Oral Cavity Under Acid Attack - Identifying, Understanding and Treating Caries, Erosion, and other Acid Related Diseases
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Recommendation by Relationship
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Superior Root Canal Disinfection Leading To Increased Endodontic Success
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Part 1: Making the Right Choice in Restorative Material...Don't Follow the Herd
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One-Appointment Porcelain Veneers
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Mastering Composite Layering and Blending
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Modern Diagnostic Tools in Dentistry
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Creating Natural Esthetics with Next Generation Composites
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Dental Insurance: Is Ignorance Bliss?
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Enhancing Your Effectiveness with Non-Surgical Therapy: The Perioscope in Periodontal Treatment
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It’s All White Now - Current Tooth Whitening Techniques
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CAD/CAM Workflow for Implant Supported Restorations Using the CEREC System
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AIR-N-GO Easy
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CamX Elara and CamX Spectra
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ProVecta S-Pan & Scan X
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FluoroDose
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Accutron ClearView Nitrous-oxide Delivery System
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Harmonize™ Nanohybrid Universal Composite
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BioCoat Bioactive Resin Pit and Fissure Sealant
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IPS e.max Lithium Disilicate
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StatClean Ultrasonic Cleaner and OPTIM 28
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Ionolux®: VOCO’s State-of-Art Glass Ionomer
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Surface Cleaning and Disinfection in Dental Healthcare Settings
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Orabloc's Place in the market of Dental Anesthetics (Update)
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ContactPro Matrix System
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SafeMask Best Practices
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Duraflor Ultra
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CLEARFIL Universal Bond Quick
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Admira Fusion
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Ceramir® Crown and Bridge (Update)
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TF Adaptive System
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Bulk EZ - A Truly Predictable Dual-cure One Layer Composite
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SDI’s Pola Office and In-Office Tooth Whitening
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GUIDOR® easy-graft® CLASSIC Alloplastic Bone Grafting System
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Why Bioactive Dental Cements?
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RAMVAC Badger LF (lube-free dry vacuum system)
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Maxcem Elite™ Chroma
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Fill-Up!
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Solo Single Patient Use Sterile Diamond Burs
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Tetric EvoFlow® Bulk Fill
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