Scripting WOW Customer Service
| Presenter: Sally McKenzie | Release Date: 12/7/16 |
| Credits: 1 CEU | Reviewed: 2025 Expiration Date: 12/7/28 |
| AGD Subject Code: 550 | |
| CE Supporter: Practice Management | |
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The language we use can have a huge impact on how the patient perceives the practice, the doctor and the service provided. Impressions are formed within seconds from the patient’s first call, to the dental assistant seating the patient, to the hygienist explaining what’s going to happen to the dentist establishing trust. |
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Additional On-Demand CE from Practice Management
