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Episode 795: Practical Pediatric Dentistry Tips for GPs

The Dr. Phil Klein Dental Podcast
Guest: Dr. Nidhi Kotak CE Credits: 0.5 CEU
Release Date: 8/17/2026
Biomaterials Infection Control Dental Anesthesia Pediatric Dentistry Minimally Invasive Dentistry

What does it take for a general dentist to stop dreading pediatric appointments and actually start enjoying them? The answer may involve improv comedy, a safari in Kenya, and a few well-chosen words about a dolphin tail.

Dr. Nidhi Kotak is a dual American- and Canadian board-certified pediatric dentist, certified lactation counselor, and internationally recognized dental educator with over 14 years of clinical experience across five countries spanning North America, the Middle East, and Africa. A former Chief Resident at Temple University Hospital and former faculty member at the University of British Columbia, she has led hands-on continuing education courses for general dentists across Canada and is widely published with research in laser dentistry and infection control. Dr. Kotak is a recipient of the Lucy Hobbs Woman to Watch Award, and her unique career arc — from general dentist to pediatric specialist — gives her a rare dual perspective that resonates deeply with the GP audience.

This episode explores Dr. Kotak's unconventional path from near-burnout as a general dentist to becoming a passionate pediatric specialist, with a pivotal turning point during a dental outreach camp in Kenya. She delivers highly practical, immediately applicable guidance for general dentists who see children in their practices, covering behavior management, isolation strategies, caries management without anesthesia, and how to set boundaries with parents in the operatory. The conversation is grounded in clinical reality, acknowledging the common anxieties GPs face when treating young patients and offering concrete techniques to address each one.

Episode Highlights:

  • Stainless steel crowns are frequently underutilized by general dentists treating children, often replaced with multi-surface composite restorations that are a less durable and more technically demanding choice. For primary molars with extensive decay, the stainless steel crown is considered one of the most straightforward and reliable procedures in pediatric dentistry once a clinician has performed even a handful of them.
  • Silver diamine fluoride combined with a glass ionomer restoration represents a highly effective caries management strategy for young or anxious pediatric patients, particularly when conventional preparation under local anesthesia is not feasible. Applied at one visit and followed by a glass ionomer restoration two weeks later, this protocol — sometimes coded as caries control — can serve as a definitive restoration rather than merely a temporizing measure, especially when decay does not extend interproximally.
  • Isolation device selection significantly impacts procedural success and airway safety in pediatric dentistry. A suction-based isolation device that retracts the cheek, tongue, and lips while providing a throat barrier is the preferred choice for the majority of posterior procedures, while rubber dam with floss ligatures remains the gold standard for anterior restorations with subgingival or interproximal caries involvement.
  • Nitrous oxide is a valuable adjunct for pediatric patients in the general practice setting, but its appropriate use requires understanding its limitations. It is most effective for patients who are mildly anxious but motivated to cooperate, and works particularly well for longer procedures such as quadrant or full-arch dentistry — it is not a reliable tool for managing severely uncooperative or highly anxious patients.
  • Behavior management in pediatric dentistry is substantially enhanced through improvisation-based communication techniques, including sustained narrative distraction, tell-show-do framing, and creative language that transforms clinical tools into familiar, non-threatening objects. Establishing clear parental boundaries prior to the appointment — not during it — is equally critical, as it allows the clinician to maintain full focus on the child during treatment without reactive conflict in the operatory.

Perfect for: General dentists who see pediatric patients and want to build confidence and clinical skill, dental residents entering pediatric rotations, and any dental professional looking to improve behavior management techniques and caries control strategies for young patients.

If you have ever felt uncertain, stressed, or underprepared walking into a pediatric appointment, this episode will give you the tools and the mindset to change that.

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Presenter Information: Dr. Nidhi Kotak

Presenter Bio
Dr. Nidhi Kotak Dr. Nidhi Kotak is a dual American- and Canadian board-certified pediatric dentist, certified lactation counselor, and internationally recognized educator. With over 14 years of clinical experience across North America, the Middle East, and Africa, she specializes in comprehensive pediatric care and the management of complex cases under sedation and general anesthesia.

A former Chief Resident at Temple University Hospital, Dr. Kotak has also held a faculty role at UBC and leads hands-on continuing education courses for dentists across Canada. She is widely published, with research focusing on laser dentistry and infection control innovations comparing Isovac to traditional high-volume evacuation.

Her work has earned her national and international recognition, including the Lucy Hobbs “Woman to Watch” Award. Known for her engaging and approachable style, she brings both clinical expertise and creativity to every stage she steps on.
Commercial Disclosure
This free Viva presentation is made possible through the continued support of Zyris, creators of Isolite. Dr. Nidhi Kotak is a consultant and/or speaker for the following companies and/or organizations: Viva Learning, . Dr. Nidhi Kotak may receive an honorarium as compensation from the CE Supporter of this presentation and/or from Viva Learning for the time involved in preparing and delivering this online presentation.

Viva Learning is an approved AGD PACE Provider and California State Dental Board Provider of dental continuing education. Viva Learning strives to deliver balanced, objective and clinically relevant information grounded on scientific research. Lecturers who are invited to deliver Viva CE webinars are advised to substantiate their claims with research-supported data and to disclose all commitments to, or relationships with, any commercial entity within the dental industry. In many cases, lecturers are sponsored by a dental manufacturing company, which provides them with support in the form of honorarium and/or dental products and equipment in order to help with clinical presentations. Prior to each live CE webinar, lecturers are made aware of the importance of delivering their presentations without commercial bias, and where appropriate, to mention a variety of different product choices that may be relevant to the subject matter of the lecture, for the educational benefit of the participant.

Transcript

If they're in the room, I'm setting boundaries. So I always let them know, hey. um i'm going to be
the one talking i'd love for you to be a silent observer so i've already kind of set the stage for
i don't want them you know hovering over the child i tell them that this is your seat and you're
more than welcome to be there if you want to be outside the room we usually have glass windows they
can look inside but it's important to do all of that at the consult appointment so you don't sound
you know upset or frustrated in the midst of the appointment where really all of your focus should
be on the child and not on the parent Welcome to Austin, Texas, and welcome to the Dr. Phil Klein
Dental Podcast. Have you ever had a moment that completely changed the direction of your career?
Our guest did, and it almost came after walking away from dentistry altogether.
Fortunately for her, and for the countless children she's cared for since, she chose a different
path. She discovered that pediatric dentistry wasn't just a specialty, it was her calling.
Our guest, Dr. Nidhi Kotak, has practiced dentistry in five different countries, but it was while
treating a young patient in Kenya that everything clicked. That experience became the turning point
that led her to specialize in pediatric dentistry, and she says it's the best professional decision
she's ever made. In this episode, Dr. Kotak shares the inspiring story behind that journey,
along with practical tips. clinical pearls, and a fresh perspective that can help any general
dentist feel more confident and even enjoy treating children in everyday practice. Whether you're
looking to improve behavior management, create better experiences for your youngest patients,
or simply become more comfortable with pediatric care, I think you're going to enjoy this
conversation. Before we get started, I'd like to thank all of you for tuning in. If you're enjoying
the show, please follow us on Apple Podcasts and Spotify, and even better, leave a review.
By doing so, you're not only showing support for what we do here, but your reviews are instrumental
in getting more dental professionals to listen and benefit from our content. We really do
appreciate it. Dr. Kotak, it's a pleasure to have you on the show. Thank you for having me, Phil.
So it's a very interesting path you've taken.
blows my mind is how many countries you've practiced in, in the last how many years, you look very
young to me. So I don't know how long you spent in these countries. But to be a dentist in five
countries is pretty cool. How did that all happen? You know, life just happened.
And it was either education or love or cool work experiences that took me from one place to
another. And it wasn't really the conventional journey, but it really has shaped who I am today and
the way I look at things and the way I practice dentistry. So I'm really grateful that I had this
path and I wouldn't have had it any other way. Yeah, no doubt having that experience working with
different cultures, different populations in different countries as a professional dentist has
certainly shaped your profession and your personal life. And most of us can't even imagine doing
that. So quite remarkable. So as someone who practiced as a general dentist before specializing in
pediatric dentistry, what are some things you would do differently now when treating children?
And specifically, what mistakes or missed opportunities stand out in hindsight? Yes.
So straight out of dental school for two years, I practiced at two very peds heavy offices.
And one of the things I really wonder is why I was so afraid of the stainless steel crown.
It almost felt like a molar retreatment to me. And the number of times that I did these massive...
composite fillings, two surface, three surface, where really I, you know, I know now that a
stainless steel crown would have been the treatment of choice. So once you've done maybe just 10 of
these, you realize that in pediatric dentistry, it's probably one of the easiest procedures. So
that's one of the, you know, if I had to think of a mistake that I wish I wouldn't have made. And
just to give you some context, I worked at a federally qualified health center in Rockford,
Illinois, incredible hospital. The motto was good people. good people.
And I learned so much because there was a steep learning curve, you know, in dental school, I don't
know of many dental schools that give you extensive pediatric dental experience. So there was a
lot, you know, of learning ahead of me and Rockford had a huge refugee population at that time.
And the only way they could see a pediatric dentist was if they were sent to UIC,
which was at least a two hour bus ride and a six to eight month wait time. So oftentimes for these
kids, we were not only the last resort, but maybe the only resort. And that was really tough
straight out of dental school because a lot of these kids needed more than a general dentist at
that time because they needed maybe oral sedation or general anesthesia that I didn't have the
training for, I didn't have the skills for. And unfortunately, there were a lot of scenarios where
I had to remind myself, no, this is what is best for this child right now. But I had to do
treatment sometimes using protective stabilization. And I still remember the first time I did that,
I went to the bathroom and cried because it is very difficult to work on kids in general. But
working on a child screaming bloody murder in a language that you know, you don't speak and they
don't understand your language, it really hits differently. So, you know, now I'm really glad that
I practice very differently, but it took, you know, a lot of time to get to this stage in my life.
Yeah. So you really love pediatric dentistry. And, you know, I've talked to other pediatric
dentists before on the show, and they kind of say you either love it or you don't. It's not like
this gray area where, yeah, I don't mind treating kids. treat some kids in my practice and that's
true gps do treat kiddos but some of them really don't like it it's partly because they just feel
the kid's going to be disruptive in the office or difficult to deal with because they're afraid
it's going to be time consuming the mother may be in the you know insist on being in the operatory
which could also interfere with the flow of what's going on so With your experience,
both as a GP, Dr. Kotak, and now a pediatric dentist, what do you attribute the preconceived notion
that children are so difficult to work on and they would rather avoid it rather than actually
embracing these patients into their practice? I think the issue is that we sometimes tend to
overpromise and then we're just not able to deliver that level of care. And in pediatric dentistry,
it's very important to have an out. when you're in a sticky situation but you don't want to have
that come up when you're in the middle of a treatment and things aren't going well so you know even
as pediatric dentists when we do a consult for a child i'm telling parents hey this is plan a and
this is what i hope for this child and if we're doing general anesthesia for example i know that's
possible but if it's plan b where you know we're trying our best to do it in office I tell them
that, hey, I really hope we can achieve this. But if it doesn't, then here's plan B or plan C. In
which case, if I'm able to achieve all of that, that I initially promised, then I'm the hero. But
if not, then it's not something that, oh, this dentist doesn't know what she's doing. I've already
prepared mom or dad as to the different ways this treatment could go. And,
you know, have the different tricks up your sleeve. So, for example, if you've started freezing the
child and you started prepping and then, you know you lose the child because they're starting to
move around and you're not going to be able to get the good isolation to get good treatment done
you know have things like fuji restorations in your clinic that you can you know put in that
situation or have the knowledge to know when you need to stop and when you need to refer.
And also, if you have that gut feeling or that instinct telling you that I really shouldn't be
doing this, listen to that gut feeling because I feel like it's that voice in your head that you
really should listen to because every time that I haven't listened to that voice, I've always
regretted it. So as a general dentist, have an out. Don't let the parent pressurize you into
treatment that you're not comfortable providing. And know when to refer would be the three ways
that you can, you know, go in to work, see kids and not feel really stressed about it. So when
you're in the operatory with the child, with the patient, do you allow the parent to be present in
the operatory? So I've been in clinics that I've done both. I usually almost always liked when the
parents were outside of the clinic because or outside of the operatory, because I feel like kids do
so much better when parents are not in the room. But I've also practiced in countries or in cities
where the parenting styles are very different and they absolutely want to be in the room.
And a lot of the times I find that this is an advantage because if things aren't going well, the
parents are able to witness that and they're also able to see how hard my team and I have tried to
make it possible. But if they're in the room, I'm setting boundaries. So I always let them know,
hey. I'm going to be the one talking. I'd love for you to be a silent observer. So I've already
kind of set the stage for I don't want them, you know, hovering over the child. I tell them that
this is your seat and you're more than welcome to be there if you want to be outside the room. We
usually have glass windows. They can look inside. But it's important to do all of that at the
consult appointment so you don't sound, you know, upset or frustrated in the midst of the
appointment where really all of your focus should be on the child and not on the parent. So similar
to adults. Amongst children, there are different levels of fear. When you have that patient who's
so fearful and you pick up the syringe to give them local anesthesia and they carry on where it's
almost impossible to get an injection in there, are you an advocate of removing the super infected
decay, the real mush that's in the tooth, leaving the rest of it there? The affected carries the
leathery dentin and using STF and then using glass ionomer. And that in many cases can be done with
hand instruments precluding the use of local anesthesia. So the kiddo isn't set off in this crazy
direction where it's hard to get through the rest of the procedure. I love using silver diamine
fluoride and I love using glass ionomer restorations. I think case selection becomes very
important. Until a few years ago, I used to think of silver diamine fluoride as a way to buy time
until the child is ready to have that final restoration. And in a lot of cases,
that still is applicable, but a lot of times I'm now seeing that it tends to be even the definitive
restoration. So for example, if it's a really young child, three years old,
and I was able to get bite-wing x-rays, and I'm seeing that there's no interproximal caries, but
there's... large occlusal in which case i will apply silver diamine fluoride on that child i
usually wait two weeks bring them back in make sure everything's nice and rested and then i put
that glass ionomer like equia forte on top and that tends to be a great solution for this child
sometimes silver diamine fluoride even for interproximal lesions that are starting i'll tend to use
a super floss and floss it in between to you know, prevent it from growing. But we're also taking
bite wings every six months to check on that. So those would be situations.
And when I was practicing in Canada, the code would be called caries control, where we did silver
diamine fluoride. And then weeks later, we would follow it up with a glass ionomer restoration. And
when I first started doing it, I always thought, okay, well, I'm going to replace these with either
a composite or a stainless steel crown later. But I often realized that if the decay didn't extend
in approximately, there was no need to do that because You know, Fuji fillings work really great
even as a permanent restoration. No, no, absolutely. Now, what about the young kiddo who you don't
think will come back? Can you use SDF after removing the infected dentin the best you can without
anesthesia and then go straight in with the glass ionomer in one procedure? So I think as long as
we're not... close to the pulp. I'm comfortable placing the silver dimming fluoride,
but I don't tend to excavate at the same appointment. I want that silver dimming fluoride to seep
in. If I am trying to do it a same day treatment, I have used something else called Papa Carry Duo
to remove some of that infected dentin and then put a glass ionomer filling on top of that.
I think that's a great approach. And I think that over time serves the patient, the kiddos very
well. I do want to get back to the GP again. I would love you to convey your experience,
wisdom, and some really good recommendations for those GPs who are very exasperated when they treat
kiddos. They feel stress and anxiety, some of them,
before even going into the operatory, knowing that they're going to be treating a child. Is there
something you can say to them, something you can recommend about being more open-minded?
And perhaps if they follow some of your recommendations, they can actually eventually enjoy
treating kiddos. So I'll tell you what worked for me. When I was in Chicago practicing as a general
dentist, I started taking classes at the Second City and I started going for improv classes.
And if you've ever been to an improv show, you're basically on stage and the audience is giving you
suggestions and you're coming up with things on the spot. And I feel like with children, this is so
important because they're often the best improvisers because they're not thinking before they're
speaking but as adults we can put so much extra thought um so i i found that doing um a lot of this
improv training ai it brought out a side of me that i didn't even know and i enjoyed it so much but
i just started applying all of those improv games into what i did at work and could you give us an
example give us an example of what you're talking about Okay, well, I'll give you an example. Feel
free to act it out right now. We're all listening. We're all ears here. I remember there was a
child and I was talking to mom about, you know, how I'm going to freeze the tooth.
But obviously I do the anesthetic and the needle part, you know, never in front of the child. And
then when I was talking to the child and I said, hey, you know, we're going to put your tooth to
sleep. And, you know, I talked about whether it was sleepy juice or Elsa's frozen juice. But when I
said, we're going to put your tooth to sleep. And immediately the child replies, is my tooth going
to have dreams? And I still remember that moment. I was like, wow, this is basically yes and where
you say something, you know, that's so ridiculous, but somebody just takes it on and keeps growing
on that. And it suddenly felt like a game. And then I just kept growing on those dreams. What was
your response? Not quite really remember because I feel like I say something different every single
day, but we just went into, you know. It's a phenomenal interaction that you're having between the
kid. They're actually drifting off into this, you know, fantasy land where their tooth is going to
sleep and it's going to have dreams. But I'd be afraid to say to the kid, yeah, it's going to have
dreams. And then the kid's going to say, I never remember what the dreams are. So I don't know.
Then it gets deeper and deeper. But that's just a fantastic way of communicating with the kids.
Honestly, if you feel like things are going south, just don't stop talking. Change the topic. I'm
always talking about their little sister or their dog or my imaginary cat named Luna and how she
has, you know, she loves jumping across the room and just anything.
I look around and I just pick up something and my assistants are always rolling their eyes because,
you know, they've heard that story 50 times before. But you just don't stop talking. If you run out
of ideas about cats, just go to Instagram and you'll see hundreds of them in your feed. I love
those. Yeah. Do you have a cat? I used to a very long time ago. And I think that she had such an
impact on us that she always comes up at all of my appointments. That's amazing. That's amazing.
Yeah, we have four cats. We moved them to Texas. They all passed away. And now we just take care of
our kids' cats. We cat sit when they travel. And they each have two. So there's plenty of stories
to come out of that. Now, did this improv that you did, did that change your approach to kids?
Or did you have that approach already and you just took it to another level after the improv? I
think that I had it somewhere deep down, but I needed a little bit of a push. And I think that's
what Second City did for me. But I do think that, you know, how you said that some people are just
cut out for pediatric dentistry and some aren't. I think that most of us who get into pediatric
dentistry have a little bit of weird in us. And we just get to be weird at work every day. And, you
know, you don't have to hold it back. And I think that's what's so special about... being in this
profession. Yeah, absolutely. I've heard that before. Brian Novy, I don't know if you know that
name, Dr. Novy. He's a brilliant dentist, cariologist. He does research on everything.
He's on the show a lot. He does webinars for Viva Learning. He's a goofy guy. I mean,
that guy has a peculiar personality. I love him, but he's definitely not your average dude.
I mean, no way about it. But he'll go into an operatory and he'll connect so well with the kids.
They love them. So you do have to have as an adult a personality that connects with the children.
I mean, that's and that's something that can be taught to some extent, I think. But apparently you
have it. It's innate for you, Dr. Kotak. It's just by talking to you and knowing how you've evolved
into, you know, a superb pediatric dentist. It's in your blood. You have a passion for it.
And you look forward to seeing the next patient who's a kid. Now, I remember when I was in my
fourth year of dental school and I had to rotate through pedo and I knew I wanted to be an
endodontist, but I had to rotate through pedo and it was very difficult. I love children.
I was a counselor at a camp, but doing dentistry on a child was very difficult because they just,
you know, just for obvious reasons, they don't sit still. And, you know, when you're in a fourth
year dental school position, you're not a good dentist. You don't know very much and you're pretty.
uncertain about, you know, pushing a pedal down where you get 200,000 revolutions per minute on a
handpiece with the tongue there and the cheek. And I was always afraid about hitting the tongue and
hitting the cheek. And that's actually something I want to talk to you about. You talk a lot about
isolation. Yes. And you, you know, recommend to general dentists and mentor them about isolation.
So tell us where you are with isolation. What do you use? What are our options?
And how does that help you? So when I started residency, which was at Temple University Hospital in
Philadelphia, we were almost exclusively an ISOVAC only residency.
And I had never used ISOVAC before that. Until then, I was a general dentist and I used,
you know, rubber dam when I was doing endo or cotton rolls and dry angles. But when I started using
the ISOVAC, it really opened up a new world for me. And I think it was so much more important in
residency because You know, you are never overstaffed there. Oftentimes you're on your own and
you're trying to do dentistry on a child. And it really helped to have the ISOVAC,
which not only, you know, provided the isolation and retracted the tongue and the cheek and the
lips and all of that, but so much more important provided a barrier to the throat or airway safety.
Because when you're working on kids, kids can move really fast and accidents can happen before you
know it. And it's so important that nothing goes down that airway because you never want to be left
guessing, did that child swallow it? Did they aspirate it? And if you have been in that situation,
it's really, really stressful for the child, for the parents, and for you.
So if there's anything that you could do to avoid it, you absolutely must. And for the first few
years of my practice, I believe that... using Isovac was the only way. And I still use it for, I
would say, majority of my procedures. But I've worked at so many practices and, you know, adapted
their ways. And I think there are certain procedures for which I absolutely love the rubber dam,
which is the gold standard of care. And there are a few procedures where I might even consider a
cotton roll and dry angle like silver diamine fluoride that we touched upon earlier. But for
majority of my procedures, I love using especially the posterior teeth. Isovac or if you have the
elevator isolite, it just works like a dream. Now, what are the cases where the rubber dam is more
indicated? So for me, in my hands, when I'm doing any anterior restorations which have,
you know, subgingival caries or crowded teeth with interproximal caries, those are cases where
having those floss ligatures makes the treatment just so much, you know,
elevated. And for those cases, rubber dam is something I almost always use now. Sometimes I've also
used OptraGate for anterior restorations. I also use the Isolite occasionally for anterior,
especially if it's like a lingual pit, for example. But if it's anything subgingival, especially if
there's decal wrapping around even the labial surface of the teeth, the floss ligature really does
wonders. Typically, how does the pedo patient tolerate the Isovac? Are there any techniques to help
implement that device? I think for the most part, I figured out the words to use,
making sure that you're using the right size attachment and mouthpiece for the child with the
Isovac. And oftentimes based on the age of the child using nitrous oxide, the combination of these
three. uh makes the acceptance rate really really high um and very very rarely if the child has a
severe gag reflex and using nitrous oxide and blocking the child still doesn't work with the gag
reflex then uh maybe i'll pull out the rubber dam in which case the the gag reflex is still an
issue. But for the most part, if you've tackled those issues, the gag reflex with your inferior
alveolar nerve block and a good dose of nitrous, I feel like you're able to get away with pretty
much anything with Isovac. Do you suggest every GP to look into using nitrous or consider nitrous
on pediatric patients? Not on every patient, but I think every GP, if they're seeing kids in their
practice, it's such a great tool. I mean, there are kids who just do so much better with nitrous
but i also feel like it's important to know the limitations of nitrous nitrous is not going to make
a really anxious patient be an excellent patient in your office but it's going to make those kids
who are a little bit nervous but really want to try hard to do well for you those are the cases
where nitrous works wonders if you have a child who's really carefree They can probably get away
without nitrous anyway. But if you're also trying to do full mouth dentistry or,
you know, one-sided dentistry and those are longer procedures, then yes, nitrous works really well
for those cases as well. Yeah. Just out of curiosity, you mentioned the conversation you had with
the patient. What would be a typical conversation with a new patient on Isolite or Isovac?
And just for the audience to know, Isolite is the same thing as Isovac, but it has a light on it.
Is that correct? Yes, that is correct. So what's the conversation? I'm your new patient. I'm a
little kid and you're going to use Isovac on me. How do you present that to the patient? Okay.
So usually, I guess, are we just going to go straight into it? Straight into it. Any way you want
to do it, I'm good. Okay.
All right. So here we have this little dolphin tail. And this dolphin tail is really going to help
us today because when I put it in, and when I do put it in, it might feel a little bit silly, it
might feel a little bit big, but once I put it in and I turn it on... it's going to sound like the
ocean waves. And as soon as we turn it on, you might feel like you're at the beach. And if you want
to close your eyes for a little bit and just relax, that's totally fine. So it's just about the way
you introduce it. And then as I'm introducing it, I'm constantly talking again about Luna, my cat,
and distracting them. And usually they're just fine. And if they're moving, I'll be like, oh,
remember I told you it's going to feel a little silly. And then I have them bite down. And then by
then they're comfortable. And then we get straight into it. Wow, that's amazing. That was very,
very good. So your chairs are filled with kids. I mean, I can imagine that word of mouth.
I mean, once the kid comes out and the mother says, if she's in the waiting room and not in the
operatory, she's going to say, so how'd it go, Johnny? And the kid says, it was great. You're going
to just fill that practice with kids with that kind of approach. I mean, that's really phenomenal.
And it sounds like you're having as much fun as, well, I wouldn't say as they are, because maybe
they're not having that much fun, but you're having a lot of fun doing what you're doing. I am. And
oftentimes, you know, I still remember there are times that I was I was doing an extraction and
there was a song Golden that was really. popping uh i think about a year ago um and i was literally
doing extractions and this kid is you know through the nitrous through the extraction singing a
song and i'm singing a song and my assistant's just looking at me like you're so crazy but we were
just having so much fun and i i think it really shows when you you know you love something that you
do it comes through and i didn't always feel this way when i was a general dentist i you know i
knew that there was something missing in my life or my career i i almost quit dentistry at one
point until I went to Kenya and I realized, okay, no, it wasn't the dentistry. So what experience,
did you have a specific experience with a child? Was there some watershed moment that occurred that
made you realize that pediatric dentistry was your calling? I specifically remember this one
patient, but it's not like I was able to get that instant gratification. It was quite the opposite.
i was at the the federally qualified health center this child four-year-old boy um you know he
had just moved to the united states very medically compromised uh had had plenty of surgeries lots
of medications and he opened his mouth and i remember seeing 20 root stumps and i i didn't even
know how to respond i didn't even know that was possible on a four-year-old child and that was
just so shocking to me it was such a wake-up call and it's very easy to you know blame the parents
and think of it as dental neglect but these parents love this kid um in their country dentistry
wasn't a priority plus these parents had been doing everything for this trial from a medical
standpoint and teeth had taken kind of the the back seat um and at that point i did everything to
make sure that this child could get the treatment. And, you know, we couldn't wait for UIC. We
couldn't wait for that, you know, six to eight month period to get the consult. And luckily I was
able to find a pediatric dentist who was able to see them pro bono to get this child out of pain
because he just wasn't able to eat. It was still awful, you know, being a four-year-old with 20
extractions. But I think that instance made me realize I really want to help this child and I'm
limited in what I can do and in my training. And I felt like a middleman and I wanted to do so much
more. And I think that was the point where I realized, you know, there's something more I need to
do in my life to get to that point. And that was the beginning of when I realized I wanted to be a
pediatric dentist. Yeah, it's amazing. Amazing story. Very inspiring. For dentists who may be
wondering about expanding their care for children or any other discipline of dentistry,
not necessarily pediatrics, what advice would you give them about pursuing? their own professional
passion. Okay. So if you're a general dentist, and I'll speak to you from a pediatric standpoint,
I think there's two ways to do it. One would be the path that I followed, which is, you know,
I was general dentist for about almost nine years before I decided to go back. So I did it a lot
later in my career. But as soon as I started residency, it just...
widened my horizon so much because I didn't know how much I didn't know until I knew it.
And it was astonishing. There were suddenly so many options that I just couldn't present before to
my patients. And my treatment planning style changed significantly. My knowledge of techniques and
materials and everything. So I'll always say that residency gave me the wings that I really needed.
Having said that, I know that it isn't for everybody. Not everyone wants to only see kids in their
practice and say you love being a general dentist, but you also like seeing kids. But you feel like
there's something lacking or I wish I knew more or I wish I had, you know, a little bit more
training in that. I think there's some wonderful CE courses that are geared towards general
dentists who see kids in their practice. When I was in Canada, there's often a lot of provinces
where there are parts where there's just no pediatric dentist. the load is on those gp dentists um
and so i used to teach a course i don't anymore because i'm in dubai now but i talked with a um you
know a group of people it was called little smiles learning um and basically it was a two-day
hands-on course where we went over pretty much everything that you know was in the scope of
pediatric dentistry for a general dentist so um obviously oral sedation and general anesthesia may
not always be uh an option but you know how to treatment plan how you know case selection all of
that we really went into depth for that so find a ce course you know close to you that works for
you but I think that's one way to really push yourself if you want to really provide you know high
quality care for those kids because with kids you often you don't get a second chance if you lose
that child it's done then you probably have to refer them so if you do everything right the first
time the satisfaction you get the professional satisfaction you get is really unmatchable no it's
very well said do you did you have a mentor that took you under their wing and said you know needy
This is really something you have a passion for. You've been doing general dentistry for nine
years. Why don't you apply for a pediatric residency? Did someone push you towards that?
Or was that something you did totally on your own? I think I've had some wonderful mentors along
the way. But I think for me, what pushed me over was I was in Dubai at that time practicing as a
general dentist. And I realized very quickly that I wasn't cut out for the cosmetic dentistry
world. I wasn't cut out for... know, the full mouth rehabs, the veneers. And there were people who
are excellent at doing that. It was just not me. To the point where I almost felt like I wasn't cut
out for dentistry. And that's when I signed up for this, you know. outreach dental camp in Masai
Mara in Kenya. And that's when I realized, you know, I absolutely love dentistry. What I missed was
being able to see kids and be silly at work and, you know, not have to, you know, worry about
impressions and my margins and doing work that really didn't give me joy. So I think that was what
the final push was. And I applied. Got into residency and moved back to Philadelphia.
And it's the best decision of my life I've made. Yeah. You left Philly after your residency?
I left Philly and then I moved to Canada and worked there for almost four years.
I had two kids there. And then I recently moved to Dubai again. My family's here. So my husband and
I moved our two little ones. And I just recently started practicing. Today was day two of my
practice in Dubai. Congratulations. Congratulations. You mentioned you practice in Kenya. What was
it like practicing dentistry in Kenya? It was magical. And it was actually way better than I'd
expected. They were actually initially funded by University of Pacific. It's called World Health
Dental Organization. And it's a really well-run clinic. Sterilization is great. You know,
equipment is not bad. at all i mean i remember having a rubber dam and doing endo even though i
hate doing endo but it's all there um i remember doing an extraction on this man and There's just
like deer walking by and then I can see elephants in the distance and then suddenly I heard a noise
and I looked at my manager and he was like, oh yeah, I hear the lion roaring and like this. Wow,
that's an experience. Every dentist should be doing this because it was just- Every dentist should
be practicing in five different countries, yeah. Well, Kenya, you have to go to Saimara to practice
because it will change. All right, so if anybody wants to practice in Kenya that's listening to
this podcast, you can reach out to Dr. Kotak. I'm sure she'll be happy to connect you. with the
right people to make that trip happen. Yeah. What is your email? Do you want to give your email or
is there a place? Go for it. Two ways to contact me. My email is nkotak, K-O-T-A-K at gmail
.com. And an easier way to find me would be on Instagram. I'm babytoothdentist and I tend to post a
lot of, you know, just tips and tricks for general dentists who like to see kids in their practice.
Amazing. Amazing. Yeah, we have a lot of listeners. We have over 500,000 active accounts on Viva
Learning, not subscribers. These are active accounts, people that have given their name, address,
emails, and everything else. And we're getting in the range of...
depending on the episode, eight to 10,000 listens on these episodes. So the podcast show is really
ascending. And it's because I'm interviewing people like you who have just such great experiences
in dentistry to share. And I think there's a lot to learn from dentists that make decisions where
they shift their direction in what they will essentially give them satisfaction,
career satisfaction. And I think that's so important that can't be underestimated that what you do
every day. You need to make money. It's a business. You're helping people, but you need internal
satisfaction because that's all that it's about. If you're not happy internally, the money ain't
going to, it's not, it's going to pay the bills, but you'll still be unhappy. And happiness is a
pretty important thing. So I think you did a great job in this discussion, Dr. Kotak. Thank you so
much for your time. Thank you so much, Dr. Klein.

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