free

Online Dental CE

Earn live, interactive and self-study dental continuing education credits

How to Improve and Simplify the Patient Experience and Increase Case Acceptance Through Technology and Automation

Presenter: Paul S. Intlekofer, JD, MBA Release Date: 3/30/21
Credits:  1 CEU   Reviewed: 2024     Expiration Date: 3/30/27
AGD Subject Code: 550
CE Supporter: Cellerant

In 2021 it will be more important than ever to focus on improving the patient experience. In the new COVID-19 world patients rightfully expect increased communications, clear direction, no-touch services, and access to technology that simplifies their dental experience and makes them feel safe. In this CE webinar you will learn how to meet and exceed these demands through the use of technology and automation. Mastering the skills below will make you, your team, and your patients safer and happier while also improving case acceptance and retention.

Upon completion of this CE webinar the attendee will understand how to:
• Digitize your office and create a paperless patient enrollment process
• Increase case acceptance using tools like full mouth and tooth 3D imaging and an Oral Health Score (like a credit score)
• Improve patient experience and staff productivity, performance and happiness with automation and VOIP communication systems
• Take advantage of advances in automation and machine learning that will increase your ability to remotely generate new patients
• Leverage the power of machine learning and automated software to optimize your schedule with your best existing patients   ( disclaimer, bio and commercial disclosure )

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