Managing Cognitive Biases that Compromise Infection Prevention and Control
Achieving Exceptional Customer Service
| Presenter: Sally McKenzie | Release Date: 8/12/20 |
| Credits: 1 CEU | Reviewed: 2024 Expiration Date: 8/12/27 |
| AGD Subject Code: 550 | |
| CE Supporter: Practice Management | |
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Customer service is of critical importance to your practice because it’s key to retaining the patients who walk through your doors for years to come that in turn generate more referrals. It is the most economical form of marketing you can do. Learn how to provide exceptional customer service to recoup patient acquisition costs and cultivate a loyal patient base that will refer friends and colleagues, serve as testimonials and write patient reviews. ( disclaimer, bio and commercial disclosure ) |
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