free

Online Dental CE

Earn live, interactive and self-study dental continuing education credits

Featured Podcast
Watch Now
PODCAST EPISODE
Simple Ways to Redefine Your Dental Practice Through Superior Service
Featured This Week
Watch Now
PODCAST EPISODE
Employee Impact on Dental Practice Success

Ignoring Patient Complaints Hurts Your Bottom Line

Presenter: Sally McKenzie Release Date: 8/16/17
Credits:  1 CEU   Reviewed: 2025     Expiration Date: 8/16/28
AGD Subject Code: 550
CE Supporter: Practice Management

Certainly, it’s no treat to be on the receiving end of a patient complaint but when someone takes the time to express a concern, vent a frustration, or alert you to a problem, that disgruntled patient is doing you a huge favor. Most people do not want to leave their dentists on a whim, which provides practices with a window of opportunity that many other businesses don’t enjoy.   ( disclaimer, bio and commercial disclosure )

Class Activity

Upon completion of the video, the Take Exam button will activate.
Already watched the video? Login here
Additional On-Demand CE from Practice Management
Today's Webinar(s)
Contour is King: The Pearls to Blend, Shape, Texture, and Polish Anterior Composites that Emulates Nature
7:00 PM ET | 4:00 PM PT
Reserve Seat
Webinar Calendar Iva Learning Instagram
Product Library
Use the dropdown to view products for a company.
Company Filter:
x

REQUEST FORM


Your Name
Your Phone
Zip Code
Country
Your Email
I would like to request:
  •  In-office demo
  •  In-office Lunch & Learn (CEU)
  •  Product brochures
  •  Product samples (if applicable)
  •  Clinical research and literature
Additional Comments
Please answer =