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Ignoring Patient Complaints Hurts Your Bottom Line
| Presenter: Sally McKenzie | Release Date: 8/16/17 |
| Credits: 1 CEU | Reviewed: 2025 Expiration Date: 8/16/28 |
| AGD Subject Code: 550 | |
| CE Supporter: Practice Management | |
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Certainly, it’s no treat to be on the receiving end of a patient complaint but when someone takes the time to express a concern, vent a frustration, or alert you to a problem, that disgruntled patient is doing you a huge favor. Most people do not want to leave their dentists on a whim, which provides practices with a window of opportunity that many other businesses don’t enjoy. ( disclaimer, bio and commercial disclosure ) |
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